Niche Grey Fleet Duty of Care, Our Process
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Noyle Fleet Solutions is one of Europe’s leading independent fleet management and consultancy companies.
Niche is the UK’s fastest growing independent national network for high quality, cost-effective vehicle servicing.
Together, we provide a service that combines the UK’s first comprehensive tool for the management of grey fleet duty of care issues with attractive benefits that drivers would normally only get through company car schemes.
1. Employer level service agreement
2. We can supply template letters for customisation
3. Employer informs all “grey fleet” drivers of new arrangements
4. Drivers register on website:
- Registration takes no more than five minutes
- Payment of refundable membership fee per driver (dependant on agreement with employer)
- Each driver agrees a checking mandate
- Provides personal, vehicle, licence, insurance and servicing information, and VED due date
- Gets a unique ID
5. We report to the employer with information on:
- Licence validity and dates
- Qualification groups
- Endorsement details
- Insurance classification
- MOT expiry
6. We carry out driver checks and analytics:
- Licence (web-based checking bureau via DVLA)
- Insurance (web-based)
- MOT
7. We advise and arrange future licence rechecks (at additional cost) based on:
- 0-4 points - annual
- 4-7 points - 6 monthly
- 8 and above or previously disqualified - 3 monthly
8. We contact each driver via email or SMS to remind and arrange routine service, MOT test, or tyre wear check:
- Bookings and any queries handled by our expert UK call centre
- Free vehicle collection and delivery from home or work
- All work agreed in advance with drivers and paid for by them
- Service books stamped to protect warranty
- Driver recoups membership fee
9. We provide online access through a password-protected portal for the employer’s designated users to see:
- Vehicle details
- Vehicle inspection
- Known mileage
- Servicing history and scheduling
- Maintenance and repair reporting
- Licence checks (link to Licence Bureau website)
- Business insurance checks
- MOT data
10. We continue to contact each driver to arrange future servicing including an annual vehicle health check
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